Why Public Companies Need a Managed Services Partner

Publicly traded companies are often large, multinational organizations with numerous employees and departments. These organizations need to remain in compliance with various regulations set forth by the Securities Exchange Commission while still maintaining efficient operations – both of which can be difficult to accomplish on their own. This is why publicly traded companies should consider partnering with a managed services provider that understands how to tailor solutions to the unique needs of a publicly traded company.

What is a managed services provider and how can they help publicly traded companies?

Managed service providers have the expertise, knowledge, and resources to ensure that publicly traded companies are compliant with SEC regulations and any other laws or guidelines that apply to them. Not only can managed services provide advice on compliance issues, but they can also help manage IT systems, which are essential for a publicly traded company. From managed cloud services and managed network solutions to managed security, managed service providers can ensure that IT infrastructure is up-to-date and secure while meeting the demands of a complex organization.

In addition to helping with compliance and IT systems, managed service providers can also provide system level support for a wide range of applications. By partnering with a managed services provider, publicly traded companies can free up their IT staff and resources, allowing them to focus on developing innovative strategies and solutions that will help the organization remain competitive in the market.

The SEC and Segregation of Duties

Segregation of Duties (SOD) is a basic building block of sustainable risk management and internal controls for a business. The SEC requires publicly traded companies to adhere to SOD regulations, which are designed to ensure that no single individual or group is in control of the entire operation’s reporting, transactional administration or compliance report filings. A managed services partner can help with this by implementing and maintaining compliance systems across the organization as an independent and trusted third party.

Example Roles and Responsibilities of a Managed Service Provider for Public Companies

A Managed Services Provider (MSP) can provide a range of services for publicly traded companies, from IT managed services to compliance management. They may provide managed cloud and managed network solutions, managed security services, system-level support for applications, enterprise resource planning (ERP) software support and managed customer relationship management (CRM) solutions. The MSP can also help implement and maintain processes that are needed to comply with SEC regulations, segregation of duties and other laws or guidelines that apply to publicly traded companies.

System Administration

A good managed service provider will be responsible for the implementation and maintenance of software, hardware and other IT components. This includes ongoing system administration and maintenance of high risk areas such as employee role and permission management, bank detail updates and audit trail management.

Compliance Management

With managed service providers, publicly traded companies have access to compliance management resources that can provide guidance on meeting SEC regulations and other laws or guidelines that apply to them. They can also assist in developing risk management policies and procedures, implementing secure software processes, regularly auditing systems and processes, and ensuring that systems are compliant with industry standards.

Report Writing

MSPs can also provide managed services partners with report writing and analysis. This includes analyzing the financial performance of publicly traded companies and helping to create reports for boards of directors, regulators, shareholders and other stakeholders. This helps publicly traded companies to ensure no internal individual or group is in control of representing key financial reporting, transactional administration or compliance reporting.

System Customization

A managed service provider can help publicly traded companies customize their IT systems in order to better meet the needs of their various departments and users. This includes customizing applications and databases for specific business requirements, such as customer relationship management (CRM) software or enterprise resource planning (ERP) software, such as NetSuite. The MSP can also provide publicly traded companies with data analytics to evaluate and monitor the performance of their systems and processes.

End User Training

End-user training and support are critical factors in the ongoing success of systems within a publicly traded company. A good MSP can help ensure that staff are properly trained in the use of applications, databases and other IT systems, as well as providing guidance and assistance when needed. A good MSP will also be able to offer training documentation and resources to help organizations keep their systems up-to-date and running smoothly.

Helpdesk and Support

Managed service providers can provide managed helpdesk services to publicly traded companies in order to ensure any technical issues or inquiries are addressed and resolved quickly. They can also provide ongoing support for a variety of end-user devices, software and applications. This helps to maintain business continuity by minimizing downtime caused by technical issues or outages.

Engaging a Managed Services Provider Vs. Hiring Internally

Publicly traded companies face numerous challenges when it comes to managing their IT systems. Engaging with a managed services partner can help alleviate many of these issues.

Hiring a team of internal  IT professionals can be costly and require a large amount of time and resources to manage. In addition, many publicly traded companies have multiple locations or subsidiaries that must be managed as well, which can add an extra layer of complexity. By utilizing a managed services provider, organizations can outsource IT management responsibilities at a fraction of the cost of hiring a team of internal experts.

In addition, managed service providers have the experience and expertise to provide managed services for Fortune 500 companies. They can help ensure that publicly traded companies have reliable, secure IT systems in place and are compliant with industry regulations. This is especially important when it comes to protecting sensitive information, such as banking details or customer data.

Finally, engaging an MSP means public companies can ensure that there is a degree of separation when it comes to managing high-risk and SEC-monitored activities. This helps to ensure that publicly traded companies are compliant with all relevant regulations while also reducing their exposure to potential risk.

Interested in Learning About Our Managed Services Offerings for Public Companies?

Zanovoy has a number of managed service offerings tailored to publicly traded companies. Our managed services include system administration, report writing, business process outsourcing, customization, end-user training and helpdesk support. We also have experts who are well-versed in financial reporting requirements and SEC audit regulations. Contact us today to learn more about how we can help you with your managed services needs.

Business Transformation Consulting: Setting Yourself Up For Success Before Commencing an ERP Implementation

An ERP implementation can be a daunting task for any business. Not only is it a considerable investment, but it also requires a lot of change within the company – both in terms of processes and people. This is where business transformation consulting comes in.

A good business transformation consultant will work with you to understand your current business landscape, your goals and objectives and what you want to achieve with your ERP implementation. They will then help you create a roadmap for success, detailing the steps you need to take pre-implementation to ensure your project runs smoothly.

What is Business Transformation Consulting?

Business transformation consulting is a type of consulting service that helps companies navigate the complexities of changing markets, technology, and customer needs. Business transformation consultants help companies identify areas of improvement and create strategies to bring about change. They also provide guidance on how to structure and implement these changes to ensure success.

What Do Business Transformation Consultants Do?

Business Transformation Consulting

Business transformation consultants are experienced in analyzing and understanding the current state of a company and its operations. They have expertise in best practices, industry trends, and the latest technologies. This helps them identify opportunities for improvement, develop plans to implement change, and guide companies through the process.

Business transformation consultants also help companies define their goals and objectives. They provide guidance on how to develop strategies to achieve these goals, identify potential risks, and create a timeline for implementation. Additionally, business transformation consultants can help companies create an effective change management plan. This ensures that everyone is on the same page and that the change process is successful.

Why Should I Consider Investing in an Outsourced Business Transformation Consultant Before Commecing My ERP Transformation Project?

Business transformation consulting is a valuable service for companies looking to stay competitive in today’s rapidly-evolving business landscape. With the help of an experienced consultant, companies can identify areas of improvement, create strategies to stay ahead of the competition, and ensure successful implementation of change.

What are the Benefits of Working with a Business Transformation Consulting Partner Pre-Implementation

Business Transformation Consulting

There are many benefits to working with a business transformation consultant before starting an ERP implementation. Firstly, we can help you avoid common pitfalls and mistakes that can often occur during an ERP project.

Implementing ERP is a process that can drain considerable resources from the day-to-day management of your business, so it is important that before starting, you get your business processes mapped and a clear plan of action over what changes are needed to occur. Whilst a new system may help facilitate these changes, where legacy systems may have stood in the way, it is still vital to prepare for the changes well ahead of your planned go-live date.

Secondly, we can help you optimize your existing non-system dependent processes to gain back time, and efficiency whilst your ERP implementation is taking place. The time that your team saves can be invested into your ERP implementation, meaning that your resources won’t be stretched as thin as they would have had you attempted to take on the extra workload whilst maintaining inefficient processes.

And finally, undertaking a Business Transformation project pre-implementation is a great opportunity for all stakeholders to take pause and understand the goals of the business in general, rather than only having a view of the impacts on their own team and departments. This can help build consensus within your organization by aligning all stakeholders with the goals and objectives of the implementation and help them to understand the impacts that the project will have on the wider team.

The Importance of Understanding Your Current Landscape

By taking the time to understand your current landscape and what you want to achieve, we can create a roadmap for success that will minimize disruptions and maximize efficiency gains. Most businesses operate a number of different departments, each of which probably doesn’t understand the intricacies, challenges, and nuances of different departments. By committing to a Business Transformation project, your company can avoid the finger-pointing and confusion that often plagues ERP implementations, causing friction and risking go-live success.

Documenting Your Business Processes

Lack of clarity is one of the biggest risks when it comes to managing people, projects and processes. BPDs or SOPs as they are sometimes called, clearly outline the approved methods of completing tasks and processes to ensure that your entire team is following your business’s chosen best practices. However, creating documentation is no easy feat. A Business Transformation partner, like Zanovoy, can help you plan, create and distribute Business Process Documentation in a way that supports your team members, and provides a valuable library of resources.

Change Management Starts with Leaders

Any business transformation project will be accompanied by some level of change. And depending on the size and scope of your project, that change might be significant. Change can be difficult for people to adapt to, even when it is positive. So, it’s important to have a solid plan to manage any changes the team will need to make, as well as any negative response to planned changes.

Our business transformation consultants will work with you to understand your team’s openness to change and help you to manage the process in a way that will minimize resistance and maximize adoption. We can also help you to develop the necessary communication plans and training programs to ensure that everyone is on board and knows what they need to do to support the project.

One of the most beneficial things a company can do before an ERP implementation commences is engaging with senior leadership to help them become positive change agents during the planning, implementation, and post-go-live phases. Having leaders who are pragmatic about the impacts of change and show a genuine interest in helping individuals manage change as well as possible is critical for a successful business transformation.

Does Business Transformation Ever Truly End?

In our opinion, no, or at least it shouldn’t. A business that isn’t constantly evolving is at risk of being left behind by the competition. The good news is that once you’ve been through a Business Transformation project, you will have put in place the processes and systems needed to make future change easier to manage.

You will also have developed a team of change-savvy individuals who are better equipped to deal with the challenges that come with growth and change. So, although Business Transformation might seem like a daunting task, it’s an immensely rewarding process that will set your business up for success both now and in the future.

Zanovoy: Your Business Transformation Consultanting Experts

If you’re looking for a business transformation consultant to help you plan and prepare for your ERP implementation, look no further than Zanovoy. We have a wealth of experience in working with businesses of all sizes across a broad range of industries and can help you set your business up for success. 

What are ERP Managed Services?

ERP Managed Services are a type of service that helps organizations manage their Enterprise Resource Planning (ERP) systems. ERP is a complex technology that helps manage and organize business processes such as accounting, inventory, and customer relationship management. ERP Managed Services provide organizations with the expertise and resources needed to effectively manage their ERP system.

What Do ERP Managed Services Providers Do?

ERP Managed Services are typically provided by experienced third-party vendors, like Zanovoy, who are knowledgeable of the ERP system and its associated technologies. These vendors can provide a range of services such as system installation, configuration, customization, and maintenance. They can also provide training and support for users and help organizations stay up to date with the latest technology.

What are the Advantages of Working with an ERP Managed Services Partner?

Business Transformation Consulting

ERP Managed Services can provide organizations with a number of advantages. For example, they can help reduce costs associated with ERP installation and maintenance, as well as ensure that the system is configured and updated correctly. Furthermore, these services can help organizations ensure that their ERP system is running smoothly and efficiently, saving them time and money.

Overall, ERP Managed Services can be a great resource for organizations that are looking to get the most out of their ERP system. These services can help organizations save time and money while ensuring that their ERP systems are running smoothly and efficiently.

About Zanovoy

Zanovoy is a leading New York-based technology firm that focuses on helping businesses in a wide range of industries to implement best-of-breed software solutions and business management platforms. 

Our services include business transformation consulting, data transformation, and migration planning as well as software selection, implementation, support, and managed services. We specialize in a range of software solutions including NetSuiteCoupa Spend ManagementAdaptive Insights, Avalara, Celigo, Gainsight, and Salesforce. We have helped hundreds of businesses transform with innovative software solutions and business transformation projects. Contact us today to find out more.

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How IT Managed Services Companies Can Help You Maximize NetSuite’s Potential

When it comes to choosing a business management software suite, NetSuite is an obvious choice. With its comprehensive functionality, businesses can streamline operations, improve efficiency, and make better decisions. However, ensuring you receive the most value from your investment is essential to the success of your business, and partnering with IT Managed Services Companies is a great way to ensure this. By working with an experienced team of experts, you can be confident that your system is being used to its full potential and that you have someone on hand to offer help when needed.

The Benefits of Outsourcing IT Support to Managed Services Companies

IT Managed Services Companies USA

Outsourcing IT support to managed services companies can be a wise decision for businesses of all sizes. By partnering with a managed services provider, businesses can gain access to a team of IT experts who can provide a range of services, including network monitoring, help desk support, cybersecurity, data backup, and more. Outsourcing IT support can also free up internal resources, allowing businesses to focus on their core competencies and growth objectives.

Additionally, outsourcing can provide cost savings over hiring a dedicated IT team in-house. Managed services companies offer flexible pricing models, including pay-as-you-go and flat fee structures, which can help businesses better manage their IT budgets. Overall, outsourcing IT support to a managed services provider can be an effective way to ensure that your business has the IT resources it needs to thrive.

How to Choose the Right IT Managed Services Company for Your Business

When selecting an IT managed services company, it’s important to look for certain qualities that can help ensure a successful partnership. Here are five key qualities to consider:

Expertise and Experience

When choosing an IT managed services company, it is essential to evaluate the provider’s expertise and experience in your industry. This can help ensure that the provider has a deep understanding of your unique IT needs and can offer customized solutions that meet your specific requirements. An experienced provider can also offer best practices and advice based on their experience working with other businesses in your industry. Choosing a provider with a proven track record of success can give you confidence that you are making the right choice for your business.

Reliability and Cost

Reliability and cost are two critical factors to consider when selecting an IT managed services company. Look for a provider that offers guaranteed response times and resolution times in their service level agreements (SLAs). This can help ensure that you receive the support you need when you need it. At the same time, it’s essential to find a provider that can offer flexible pricing models that align with your IT budget. The cost of managed services should not break the bank, and a good provider should offer cost-effective solutions that can scale with your business.

Range of Services

IT needs are unique to each business, so it is essential to choose an IT managed services provider that can offer a range of services that can be tailored to meet your businesses changing needs. This may include services such as help desk support, network monitoring, cloud services, backup and recovery, and cybersecurity. A provider that can offer a full range of services can provide a one-stop-shop for all of your IT needs, which can be more convenient and cost-effective.

Communication and Collaboration Practices

Effective communication and collaboration between your internal IT team and the managed services company are critical to ensure that you get the best results. Look for a provider that can communicate clearly and work collaboratively with your team. The provider should be accessible when you need them and be able to provide regular updates and reports on their progress. Choosing a provider that is easy to work with can make a significant difference in the quality of the support and services you receive.

IT Managed Services vs. In-House IT: Which Is Right for Your Business?

When it comes to IT support, businesses have two main options: in-house IT and IT managed services.

In-house IT involves hiring a dedicated IT team to handle all of the IT needs of the business. This can be a good option for larger businesses with extensive IT needs and the budget to support a dedicated team. However, for smaller businesses, outsourcing IT support to a managed services provider can be a more cost-effective and efficient solution.

As mentoned previously, IT managed services companies can provide a range of services across a wide range of software applications. The team at Zanovoy for example have expertise in NetSuite, Coupa, Saleforce, Avalara, Gainsight and Celigo. A good Managed services provider will offer flexible pricing models, allowing businesses to pay only for the services they need. Additionally, managed services companies can offer deep expertise in specific areas of IT, such as ERP integration, that may be difficult to find in-house. Ultimately, the decision of whether to use in-house IT or IT managed services will depend on a variety of factors, including the size of the business, the complexity of its IT needs, and the budget available for IT support. By carefully evaluating the options and considering the unique needs of the business, businesses can choose the IT support solution that best meets their needs.

IT Managed Services Companies and Business Continuity Planning

NetSuite Managed Services

Business continuity planning is critical for businesses of all sizes, as it helps ensure that businesses can continue operating in the event of a disruption or disaster. IT managed services companies can play a critical role in business continuity planning by providing IT support and services that help keep businesses operational during disruptions.

These services may include data backup and recovery, disaster recovery planning and testing, cloud-based services that can be accessed from anywhere, and more. By partnering with a managed services provider for business continuity planning, businesses can benefit from the expertise and experience of IT professionals who can help identify potential risks and develop plans to mitigate them.

In the USA, the best managed services providers can offer ongoing support and monitoring to ensure that plans remain up-to-date and effective. Ultimately, IT managed services companies can help businesses ensure that they are prepared for disruptions and can continue operating in the face of adversity.

Why NetSuite Customers Choose to Partner with Zanovoy?

Some of the benefits of working with a NetSuite Managed Services provider include:

Increased Efficiency and Productivity

A NetSuite Managed Services provider can help you get the most out of your system by optimizing your setup and providing training and support. This will often lead to increased efficiency and productivity in your business.

By investing in the continual improvement of your NetSuite solution,  you can stay ahead of the competition and maintain a high level of customer satisfaction. This will also help improve business-wide systemization and automation, leading to greater efficiencies across all departments.

Reduced Costs

A well-run NetSuite system can save your business money by improving organizational efficiency. In addition, a NetSuite Managed Services provider can help you get more out of your subscription by offering expert advice and support when needed.

This can lead to significant cost savings over time. Also, the cost of having an internal NetSuite administrator far outweighs the cost of outsourcing this function, meaning your total cost of ownership for NetSuite is reduced.

Improved Decision-Making

With a comprehensive business management suite like NetSuite, businesses can make better decisions thanks to improved access to data and analytics. A NetSuite Managed Services provider can help you make the most of this functionality, ensuring that your reporting and analytics is aligned to the needs of your business’ departments and users.

Also, by keeping your system up-to-date, you can take advantage of the latest features and functionality, which can further improve decision-making across your organization.

Ongoing System Maintenance and Support

Having someone on hand to help with system maintenance and support is essential to keeping your system running smoothly. A NetSuite Managed Services provider can help with everything from software updates to resolving technical issues.

Often problems with NetSuite can be resolved quickly and easily with the right knowledge, experience and know-how. Zanovoy’s team of expert functional and technical NetSuite consultants have many years of experience in supporting our clients.

Skilled Use of Software

In order to get the most out of your NetSuite system, you need skilled users who know how to take advantage of its many features. A NetSuite Managed Services provider can provide your team with advice on leading practices, helping you to make the most of your investment in this powerful software.

NetSuite is a complex system, and even with years of experience, there is always more to learn. By working with a NetSuite Managed Services provider, you can be sure that your team has access to the latest information and training on how to use the software.

Strategic Advice and Guidance

In order to make the most of your NetSuite system, you need to have a clear strategy for how you will use it. A NetSuite Managed Services partner can help you develop a strategic plan for using NetSuite, aligned to the needs of your business and industry and advise on how to best utilize its capabilities for your business. We can also provide guidance on how to integrate NetSuite with other systems and applications.

What Services Do NetSuite Managed Services Providers, like Zanovoy Offer?

Zanovoy offers a comprehensive list of NetSuite managed services, from Implementation and Support to Training and Optimization. We work with you to understand the specific needs of your business and tailor our services to support your organizational goals.

Our team of expert functional and technical consultants have a deep understanding of how NetSuite works and can offer best practices for using the software to support your business processes.

Remediation & Administration Support

Our support team is on hand to help with everything from system maintenance to user support. We can also offer advice on how to make the most of NetSuite’s features and functionality, helping you to get the most out of the software. We also provide guidance on best practices for using NetSuite, helping you to avoid common mistakes.

Release Management & Upgrades

Keeping your system up-to-date is essential to taking advantage of the latest features and functionality. Our team can help you plan for software updates, ensuring that you’re always ready for the latest version of NetSuite.

NetSuite Customization & Development

NetSuite is a highly customizable software, and our team can help you tailor it to the specific needs of your business. Our team has written thousands of customizations for our clients to help them align NetSuite’s functionality to the needs of their users and industry nuances.

System Integration

Integrating NetSuite with other systems and applications is essential to ensuring seamless data transference. Our team can help you plan and execute a successful integration project, ensuring that data flows smoothly between NetSuite and other systems.

Business Solution Optimization

Over time, your business will change and evolve, and so too will your NetSuite system. Our team can help you optimize your system to align with the changing needs of your business, ensuring that it continues to support your organizational goals.

Platform & Environment Architecture

Our team of technical consultants can help you design and build a NetSuite platform that is scalable, reliable, and efficient. We can also advise on how to best utilize NetSuite’s capabilities for your business, helping you to avoid common pitfalls.

NetSuite Training

Training is essential to getting the most out of NetSuite. Our team can help you develop a training plan for your users, ensuring that they are able to effectively use the software to support their workflows.

Business Process Consulting

A NetSuite Managed Services partner, like Zanovoy can help you streamline your business processes, ensuring that they are efficient and effective. We can also advise on how to best utilize NetSuite to support your business processes.

The future of managed IT services is likely to be shaped by several key trends and predictions. One of the most significant trends is the shift toward cloud-based services and solutions, as businesses increasingly look for flexible, scalable, and cost-effective IT support.

Managed IT services providers are likely to continue to develop and refine cloud-based solutions that meet the needs of businesses of all sizes. Additionally, cybersecurity is likely to remain a key concern, and managed IT services providers will need to continue to offer advanced cybersecurity services to help businesses protect their data and systems.

Artificial intelligence and machine learning are also likely to play a growing role in IT managed services, as providers use these technologies to improve service quality and efficiency. Finally, with the rise of the Internet of Things (IoT), managed services providers may need to develop specialized services and solutions to help businesses manage and secure their IoT devices. Ultimately, the future of IT managed services is likely to be shaped by a range of trends and innovations that help businesses meet their IT needs and objectives.

Interested In Learning More About NetSuite Managed Services?

A NetSuite Managed Services partner like Zanovoy can be an invaluable resource for your business, providing expert advice and support when needed. By working with a NetSuite Managed Services provider, you can be sure that your system is running smoothly and efficiently, and that you are getting the most out of your investment in NetSuite.

If you would like to learn more about NetSuite Managed Services, please contact us. We would be happy to discuss your specific needs and how we can help.

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Take Control of Your NetSuite Account With a Managed Services Partner Dedicated to Helping You Make the Most of Your Investment

NetSuite is an outstanding cloud-based business management suite, however, due to the comprehensive modules and functionality available, managing the account from an administration perspective can sometimes become a burden to businesses of all sizes. Unless you have a team of NetSuite experts on staff, relying on a NetSuite managed services provider can streamline your account administration, reduce downtime when things go wrong, and improve your staff’s use of the system across all departments.

This article will outline some of the most common reasons our clients have reported for choosing to partner with Zanovoy for their NetSuite Managed Service needs.

We Provide 24/7 Support

NetSuite is a cloud-based business management suite, which means that it’s accessible from anywhere with an internet connection. However, this also means that if something goes wrong with your account, you may not have anyone available to help you resolve the issue right away. This is especially true for global businesses operating in different countries and time zones.

With Zanovoy as your NetSuite managed services provider, you’ll have a team of experts available 24/7/365 to help you resolve any issues that may arise. We’re here to help you get the most out of your NetSuite investment, and we’ll be there for you whenever you need us.

We Help You Maximize Your NetSuite Investment 

Not all NetSuite managed services providers are created equal. At Zanovoy, we go above and beyond to help our clients get the most out of NetSuite. We provide comprehensive support for all NetSuite modules, including Financials, Distribution, Manufacturing, CRM, eCommerce, OneWorld and more.

We’ll work with you to configure NetSuite to meet your specific business needs, and we’ll provide training and support to ensure that your staff is using the system effectively.

We Provide Proactive Maintenance and Monitoring 

We believe that prevention is the best cure, and our NetSuite managed services team takes a proactive approach to maintenance and monitoring. We’ll monitor your account for potential issues and take steps to prevent problems before they occur.

In the event that an issue does arise, we’ll work quickly to resolve the issue and get your account back up and running.

We Offer Flexible Service Packages 

At Zanovoy, we understand that businesses have different NetSuite needs. That’s why we offer flexible service packages that can be customized to meet your specific requirements.

Whether you need full-time support or just a few hours of assistance each week, we’ll work with you to create a service package that aligns to the needs of your business and users.

We Have Extensive NetSuite Experience 

When you partner with Zanovoy, you’ll be working with a team of NetSuite experts. We have over 10 years of experience working with NetSuite, and our team has the knowledge and expertise to help you make the most of your investment.

We’re dedicated to helping our clients succeed, and we’ll work with you to ensure that your NetSuite account is running smoothly and that your business is gaining the full benefit of the world’s leading Cloud ERP.

If you’re looking for a NetSuite managed services provider that can help you take control of your account, contact Zanovoy today. We’ll be happy to discuss your specific needs and create a service package that’s right for you.

We Handle all The Details so You Can Focus on Your Business 

Managing a NetSuite account is complicated and requires specialist skills and experience. When you partner with Zanovoy, you can rest assured that your account is in good hands. We take full control of your NetSuite account, ensuring that your system is configured correctly, and that automation and workflows are reducing the amount of administration required.

We also provide comprehensive user support, ensuring that your staff are using NetSuite effectively and efficiently. With Zanovoy as your managed services provider, you’ll have more time to focus on running your business, safe in the knowledge that we’re taking care of the details.

We’re Here to Help You Grow Your Business 

NetSuite is the world’s leading Cloud ERP, and it offers a wealth of features and functionality to help businesses grow. However, growing a business is not always easy, and you’ll need a partner that can provide the support and expertise you need to make the most of NetSuite.

Zanovoy has helped hundreds of businesses to scale by ensuring your system is configured correctly and by providing ongoing support and training. We’ll also offer advice on how to use NetSuite’s features to achieve your growth objectives.

We also help our clients to evaluate new features and functions as and when they become available ensuring that you are always making the most of NetSuite’s twice yearly upgrades.

Interested in Learning More About How We Can Help You Take Control Of Your NetSuite Account?

At Zanovoy, we understand that businesses have different NetSuite needs. That’s why we offer flexible service packages that can be customized to meet your specific requirements. Our managed service offerings are designed to help businesses by giving them access to highly experienced NetSuite consultants to solve a wide range of functional, workflow and reporting problems. Our team has extensive experience across many different industries including retail, wholesale/distribution, manufacturing, professional services, non-profit organizations, life sciences, pharmaceutical companies, crypto and blockchain companies, fintech and more.

If you’re looking for a NetSuite managed services provider that can help you take control of your account and grow your business, contact Zanovoy today. We’ll be happy to discuss your specific needs and create a service package that’s right for you.

Benefits of Centralized Managed Services to Manage Your Business’ Entire Software Ecosystem

Managing the support needs of your various software solutions can be daunting and complicated for most businesses. With so many applications, integrations and vendors, it is often difficult to pinpoint the precise cause of the bugs and solutions to the problems that can arise.

There are a number of NetSuite Partners offering managed services for the NetSuite platform. This service traditionally has included core NetSuite support along with specializations in custom scripts, workflow automation design and implementation, and custom report writing.

However, few partners have expanded their managed services offerings to include the various applications that many businesses use alongside NetSuite to manage their organizations. Common software platforms that are used in support of NetSuite as a business’ core platform can be divided into two main areas.

Specialty Business Applications

Specialty business applications are implemented to streamline processes that are specific to certain business processes, such as spend management, tax management or big data analytics.

Examples of SBAs include:

Coupa Spend Management

Adaptive Insights

Avalara Tax Management

Salesforce CRM

NetSuite Planning & Budgeting 

Integration Platforms & ESBs

Integration platforms allow users to create custom integrations between NetSuite and other cloud-based and legacy on-premise systems to streamline information flow and eliminate duplicate data entry.

Examples of Integration Platforms include:

Tray.io

Celigo

Mulesoft

Dell Boomi

The Benefits of Centralising Your Managed Services and Support

The benefits of centralizing your managed services to include all the software platforms that make up your business’ ecosystem are many.

Some of these benefits are:

Timely Problem Resolution

When support issues arise, having a single point of contact for all your software platforms can help ensure that problems are resolved quickly and efficiently. All too often, businesses can get bogged down in finger-pointing between different software vendors when trying to resolve an issue.

With a holistic managed services provider, you can be confident that your support issues will be handled quickly and efficiently without the need to coordinate between multiple vendors.

Improved End User Satisfaction

Another key benefit of using a centralized managed services approach is improved end-user satisfaction. When your team experiences problems with your software, they want those problems resolved quickly and without hassle.

If they have to contact multiple support teams in order to get their issues resolved, this can lead to frustration and a poor user experience. By consolidating your managed services under one umbrella, you can provide your team with a streamlined support experience that will lead to improved satisfaction.

Reduced Support Costs

In addition to the benefits of improved end-user satisfaction and timely problem resolution, consolidating your managed services can also lead to reduced support costs.

When you reduce the number of support teams involved in resolving issues, you can also reduce the overall cost of support. In many cases, businesses can see a reduction in support costs of as much as 30-40%.

Improved Business Continuity

Another key benefit of using a holistic managed services approach is improved business continuity. In today’s fast-paced business world, it is critical that your software solutions are always up and running.

If an issue does arise, having a single point of contact for all your software needs can help ensure that the issue is resolved quickly and efficiently, with minimal disruption to your business.

Conclusion

There are many benefits to using a holistic managed services approach to support your business’ software ecosystem. By consolidating your managed services under one provider, you can improve end-user satisfaction, reduce support costs, and improve business continuity.

If you are looking for a NetSuite partner that can provide holistic managed services, contact Zanovoy today. Our team of NetSuite experts can help you maximize the benefits of consolidating your managed services across all software platforms.

About Zanovoy

Zanovoy is a NetSuite Alliance Partner that specializes in providing holistic managed services to businesses of all sizes. We have a team of NetSuite experts that can help you maximize the benefits of consolidating your managed services across all software platforms. For over five years, we have helped businesses simplify support for a wide range of applications, including NetSuite, Salesforce, Oracle, SAP, Coupa, Adaptive Insights, Avalara, and Salesforce. Contact us today to learn more about how centralizing your support and managed services can lead to the benefits discussed above.

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