There’s no denying the popularity of cloud ERP solutions. When you look at the market, you’ll find it’s growing at a staggering 10% CAGR (compound annual growth rate). 

But this isn’t what’s attracting companies to solutions like Netsuite. It’s the high demand for functional efficiency, enhanced awareness, implementation of business mobile apps, and cloud capabilities. 

However, using NetSuite to its full potential isn’t always simple. So most companies that integrate NetSuite solutions also hire an administrator. In many cases, they resort to hiring an (albeit expensive) full-time NetSuite admin. 

Yet, others use their IT team to handle NetSuite projects (alongside other company tasks), which can be costly as well. Not to mention, they’re using inefficient, reactive methods for solving problems — not the best way to manage your business. 

It’s the savvier small to mid-sized companies that are outsourcing their NetSuite administration to professional managed services. And in doing so, they get a team that’s either the primary administrator or a support system for their internal IT team. 

With NetSuite managed services, you proactively resolve issues and eradicate threats before they turn into a problem (not after). 

Plus, administrator services allow you to leverage the expertise of a full NetSuite consulting team at a much lower cost (as compared to in-house teams). 

Interested in learning more about managed services for NetSuite? 

Then continue reading. 

Break-Fix: The Outdated Model for IT Solutions

In the past, there was only one way businesses learned about a problem — after it occurred. There was no way to know when there was an issue with a server, desktop, or other critical networking devices until after they’ve failed. 

Then the company’s teams had to scramble about to find the dilemma and resolve it. In other words, they relied solely on the break-fix model. 

This outdated method leads to revenue loss and productivity issues. But it was the only way businesses knew how to operate. 

Not anymore. 

Managed Services: A Proactive Approach

The managed service model uses a proactive approach vs. a reactive philosophy. It focuses on preventing issues before they can:

  • Disrupt employees
  • Interfere with management
  • Derail revenue pipelines

Instead, it uses signals to pinpoint risks that require addressing before it blows out of proportion. 

Before Zanovoy, only large companies had the budget to afford managed services. In the year 2000, cloud computing emerged on the scene, allowing small and mid-sized companies to take advantage of managed services (without breaking their wallet). 

Sure, the concept of managed services has been around for a long time (since the advent of cloud ERP). But NetSuite managed services is relatively new. It uses the same proactive approach, which is a proven model for success. 

The Challenges the Break-Fix Mentality

We can’t emphasize enough the pitfalls associated with the break-fix model. 

If, for example, an overwhelmed IT department can’t keep up with release and functionality updates, the system becomes vulnerable to outages— and potentially other larger problems in the future.

Companies want their accounting team focused on producing accurate financials, not fixing tech problems, or learning how to use NetSuite CRM and ERP features. But that’s exactly what they’ll do under a break-fix model.

Under the break-fix model, users who experience problems have to wait for admin or the IT department to address and solve them. Productivity is interrupted, and frustrations rise, which can decrease user adoption. This can negatively affect data quality, analytics, and reporting.

The Benefits Of Using Managed Services

When you use managed services, your systems are always up to date. In the world of IT, systems are consistently upgraded and patched, and come with a sleuth of security protocols. 

It’s a lot to handle. But your teams don’t have to worry about any of this when you implement managed services. 

With managed services, questions about new feature rollouts are answered with a phone call or click of a button. This also ensures users are more proficient and less frustrated. User engagement goes up along with the quality of data within the system.

Better data means higher accuracy for reports and analytics, leading to improved management decisions.

Who is Using Managed Services?

Managed services is a proven model for NetSuite administration. And it’s proven to be a superior service model across industries, including:

  • FinTech
  • Education
  • Wholesale distribution
  • Healthcare management
  • Professional services. 

Let’s take a look at how managed services can help various sectors.

Information Technology

It’s safe to say that the managed service model has revolutionized the IT industry. 

Instead of sending out a tech every time a problem arises, IT firms can resolve issues and diagnose risk factors remotely. This creates time and costs savings that can be passed on to clients.

Most IT firms also recognize the opportunity to use 24-hour ‘eyes-on’ services to provide peace of mind to their clients. And their problems can be addressed before there’s a crisis. 

In addition, firms can spend time on services that add value for their clients, rather than only responding when something goes awry.

Client’s love that they don’t need an onsite tech appointment to resolve problems, answer questions, and eliminate headaches. But most importantly, IT firms can focus on preventing fires rather than putting them out.

Marketing

Managed Marketing Services (MMS) are hugely popular for small and mid-sized companies who want to create, implement, execute, and maintain a successful marketing strategy.

Now, growing companies without the budgetary means to hire an entire in-house marketing team can leverage managed services to create campaigns that can compete in the big leagues. These services typically provide clients with access to:

  • Team of talented creatives
  • Proven systems and strategies
  • Marketing experts and tools to create websites
  • Social media campaigns
  • Blogs

With MMS, company leaders can concentrate on maintaining quality products and crafting effective messages. No more wasting time on learning the latest social media trends or getting lost in the minutiae of Google analytics.

Media & Publishing

Media companies are consistently looking for ways to connect with consumers. Today, this means using a range of mediums, such as mobile devices, the internet, and social media. 

Meeting the demands of their audience cost-effectively is critical to staying ahead of the curve (and budgetary constraints). 

This is especially important with diminishing revenues from traditional advertising and subscriptions. 

By using NetSuite managed services, media and publishing companies can handle all of their customers in a unified suite. This also comes equipped with tools for back-office finance, accounting, and order management. 

Users are given full access to monitor, track, and analyze trends, issues, and opportunities that can improve decision making. These companies can alos streamline operations, accelerate sales and customer service productivity, and track advertising performance. 

Life Sciences

Life science companies are required to modernize their software systems to keep pace with the ever-evolving world around them. It’s no longer a luxury, but a necessity to remain relevant (and in business). 

So some are implementing NetSuite systems and adopting managed services. In doing so, they’re getting a financial management system that enables them to find and capitalize on new opportunities that fuel growth. 

With NetSuite managed services, life science companies can:

  • Lower operational costs 
  • Eliminate inefficiencies
  • Promote business growth
  • Automate information exchange
  • Allow more visibility into key business metrics

Without such solutions (and services), life science companies will continue to struggle with outdated technology and mismanaged processes that prevent progress and expansion.

Ad Tech

Running an ad tech company requires constant growth and innovation. So much so that it can be challenging to keep up with the demand. 

Their top priority is to deliver engaging media and advertising to consumers in a way that’s measurable and efficient. 

That’s where NetSuite managed services come in. When used correctly, NetSuite can maximize sustainability and growth by:

  • Automating business processes in a single suite
  • Offering a business intelligence dashboard (real-time data)
  • Integrating with necessary software (without costly IT)
  • Simplifying management and billing for complex advertising orders

With proper implementation of NetSuite, advertising technology companies can manage customers and partners in a single, flexible application. Plus, it unifies sales and order management using back-office financial and accounting processes. 

NetSuite Managed Services: Preventing Revenue Leaks & Reducing Costs

Using NetSuite Managed Services could be the best strategic move your growing company can make.

NetSuite Managed Services offers a comprehensive solution that grants companies access to a whole team of experienced NetSuite administrators and consultants to manage their NetSuite ERP. Typically, this service is more affordable than hiring in-house staff.

So what do you get when you implement NetSuite managed services?

You’ll receive:

  • Maintenance and optimization of databases
  • High user adoption
  • Audits for outdated reports
  • And other proactive solutions

The end goal — to ensure NetSuite ERR supports your business’s growth.

Another advantage of using NetSuite Managed Services is the fixed monthly fee. You’ll know the exact cost each month without any surprises. Planning your budget doesn’t get any easier or more predictable. 

Plus, companies that use NetSuite managed services see an improvement in the time employees spend on processing transactions and month-end close. 

With proper configuration and administration, Order to Cash workflow is simplified, and quotes can be delivered in minutes instead of hours (or days). Also, sales cycles shorten and deals closer faster (and more often).

All because team members can spend more time processing orders, not solving technical problems.

Then the management team has immediate access to the reports needed to understand what’s working and what’s not. Executives have the right data at their fingertips to get a handle on the key drivers of business success.

Get Hands-On NetSuite Managed Services

For over five years, Zanovoy has helped hundreds of companies optimize their NetSuite ERP solution. With a 95% customer satisfaction rate, Zanovoy can provide your company with access to world-class support, Certified NetSuite experts, and a value-based pricing structure.

If you’re ready to explore all the benefits of Zanovoy’s NetSuite Managed Services, we invite you to fill out this simple form or call [888 926-6869]. We look forward to hearing from you!

You adopted NetSuite as your preferred cloud ERP solution. The idea was to make managing all your business processes in a single system seamless. And in turn, you get the agility you need to stay competitive in your field.  

For example, streamlining your inventory management, improved reporting visibility, and shorter month end close.

But you’re starting to realize that it requires someone with experience to run the systems proficiently. Without the proper help, you’ll continue to run into issues and increase the risk of financial and security loss.  

What should you do?

Do you opt for an outsourced NetSuite managed service? Or do you hire an employee to handle it for you?

Let’s take a look at why you should think twice about hiring an employee. 

But first…

What is Zanovoy NetSuite Managed Service?

Zanovoy offers NetSuite administrator services to large and small businesses across the globe. It comes with a subscription-based model and encompasses everything a company may need to run their solution efficiently. 

You can choose the level of support you need for your business needs. 

This includes:

  • Business process optimization
  • Security management
  • NetSuite enhancements
  • Data migration
  • Managing audit trails
  • Facilitating upgrades and new releases
  • And more
  • Fixing issues
  • Offering advice and recommendations

Our team of experts features a pool of consultants who can help ensure you get the most from your NetSuite implementation. 

What Are the Benefits of Using Zanovoy NetSuite Managed Services?

NetSuite is a sophisticated technology that requires knowledge and expertise to master. By opting to use NetSuite managed services, you can cut through the hassle to ensure your business processes are functioning optimally. 

Here’s a look at the benefits you get when you choose administrator services. 

Maximize the Value of Your NetSuite Investment

Your business needs are always evolving. Having the means to keep up with the demands is critical to your success. When you have NetSuite integrated into your business, you need the know-how to scale it according to your company’s needs. 

With managed services, this is possible. You have a team of skilled professionals who will accommodate your needs, so you get the most from your NetSuite investment.

Optimize the Performance of Your Solution

Business is a fast-evolving stage, and all the players on it need to be agile and swift to keep up. If you allow your solution to become “outdated,” you risk losing optimal performance and increasing risk. 

Managed services can ensure your solution is optimized across all products at all times. This also includes optimizing scripts, saved searches, and reports for a faster response. 

Mitigate Risks and Boost ROI with Proactive Monitoring

The top priority for any business is to reduce risk and increase revenue. But this is challenging to pull off when you’re consistently running into trouble as your business expands and shifts. 

NetSuite managed services are practical for negating potential risks, which can, in turn, maximize your return on investment. 

Why Hiring an Employee Isn’t the Best Idea for NetSuite Management

Many individuals are becoming certified in NetSuite and posing as experts. They’re offering NetSuite managed services to companies like yours and are willing to work on your team full-time. 

And while this may seem like the ideal option for your company, it may not be the best choice. 

Here’s why. 

You Won’t Get the Same Level of Attention

There’s a lot that goes into the integration and management of NetSuite. When you hire an individual to handle this for you, there’s a high chance you won’t get speedy or reliable services. 

Because, for one, they’re one person. This means they have to juggle all of your business needs, which can take them away from critical tasks. In this scenario, You’ll run into roadblocks that can potentially hurt your sales, customer relationships, and reputation.

By hiring a team, you won’t have to worry about any of this. There’s always someone there to manage all aspects of your NetSuite operations.

You Can’t Leverage the Knowledge of Multiple Experts

A part of receiving managed services is getting advice from an expert about the right next move. This may be about enhancing the management of your inventory or improving customer relationship management. 

The individual you hire is bound to have shortcomings in their range of knowledge. Not to mention, some are recently certified and don’t hold the same level of expertise as a team with decades of combined experience.

By hiring a NetSuite managed services team, you get a knowledgebase you can access to scale and advance your company continuously. 

You Risk Spending More On Costly Mistakes 

No expert — no matter how great — can see everything at once. And this is especially true when they’re managing a long list of tasks. 

There’s a significant chance of them overlooking a critical issue that can create unnecessary security and financial risks. In the end, you lose more money fixing these problems than you saved hiring an IT employee. 

Needless to say, a team will always have someone eyeing your systems and ensuring they’re secure and performing optimally.

You Can’t Focus On Running Your Business (Without Worry)

As a business owner, you want to focus on just that — owning your business. But you can’t do this when you’re constantly worried about getting the level of attention, security, and maintenance your system needs to thrive. 

An individual can only handle but so much in a day, which means there will likely be instances where you fall behind. 

Not something you want to deal with when your company is expanding. 

At the end of the day, a NetSuite managed services team will provide hands-on assistance required to ensure the consistency of your business processes.

How is Zanovoy NetSuite Managed Services Cost-Efficient?

Finding NetSuite Managed Services that are efficient in price and capacity is key. This is what draws companies to Zanovoy. 

We’re headquartered in New York, with locations across the United States. Many of our clients are startups, established companies, and large enterprises. So whether you’re a business with five or 5 thousand employees, we’ve got the solutions you need to propel your company forward. 

And we do this cost-effectively. 

With the subscription-based managed services we offer, you get exactly what you need — nothing more, nothing less. There’s no need to pay for irrelevant services or experts. We make it simple to scale up or down as your business demands change. 

However, with an employee, you’re stuck paying twice as much for their salary. Plus, you have to throw in benefits, such as vacation time, health insurance, paternal leave, and 401K. 

Then you’re not getting the flexibility, speed, and efficiency you need to maintain your business processes.  

In the end, you’re wasting money on ineffective administration, and it’s eventually going to hurt your bottom line.

What Features Come with Zanovoy NetSuite Managed Services?

When you opt for Zanovoy’s NetSuite management services, you’re gaining access to a host of features. 

This includes:

  • One contract for all your maintenance needs
  • Administration (so you don’t have to lift a finger)
  • Consistent team to meet your business needs
  • Expert advice for the best solutions and how to execute them
  • Professionals that ensure sustainability and enhancement of your solution (as needed)
  • Recommendations and advisement for performance optimization
  • 24-hour support services
  • And more

Zanovoy is your complete managed service solution provider. We act as your advisor, optimizer, and architect.

If you’d like to learn more about how Zanovoy’s NetSuite management services can help your business, then contact our experts today!

Zanovoy Joins NetSuite Alliance Partner Program

Fast-growing IT services company joins program to meet the growing demand for cloud ERP across industries

New York, NY — July 13, 2019 — Zanovoy, a fast-growing technology management and consulting firm, today announced that it has joined the Oracle NetSuite Alliance Partner Program. With NetSuite, Zanovoy will be able to help its customers increase efficiency and accelerate growth by taking advantage of a powerful cloud ERP platform to gain real-time access to industry-specific business metrics.

“Our customers are looking for technology that can support them at every stage of growth,” said Colin Harrison, CEO, Zanovoy. “By joining the NetSuite Alliance Partner program we are combining the power of NetSuite with the exceptional service that our customers have come to expect for their implementation and customization needs.”

By providing a specialized solutions formula tailored to each client’s specific industry, needs and scale, Zanovoy can help customers optimize performance, resolve critical issues and thrive in an evolving marketplace. As a member of the NetSuite Alliance Partner Program, Zanovoy will be able to promote, implement and customize NetSuite for organizations of all sizes across industries including fintech, professional services, wholesale distribution and advertising, media & publishing.

“We are pleased to welcome Zanovoy to our Alliance Partner Program,” said Craig West, vice president of alliances and channel, Oracle NetSuite. “Zanovoy is well positioned to serve fast growing businesses with its financial management and implementation expertise. This experience combined with NetSuite’s track record of success with companies of all sizes across a range of industries will greatly benefit our future joint customers.”

About Zanovoy

Since 2016, Zanovoy has helped multiple fast-growing companies harness their full potential by leveraging the benefits of our many partner products, including Adaptive Insight, Avalara, Celigo, and Salesforce. Zanovoy provides management and implementation consulting services in the areas of corporate performance management (CPM), enterprise resource planning (ERP), digital transformation and management consulting.

About NetSuite Alliance Partner Program

The NetSuite Alliance Partner program provides business transformation consulting services as well as integration and implementation services that help customers get even more value from their NetSuite software. Alliance Partners are experts in their field and have a deep and unique understanding of NetSuite solutions. NetSuite provides Alliance Partners with a robust set of resources, certified training, and tools, enabling them to develop expertise around specific business functions, product areas, and industries so they can efficiently assist customers, differentiate their practices, and grow their business. For more information, please visit http://www.netsuite.com/portal/partners/alliance-partner-program.shtml.

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