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Maximize Your ROI with Expert Guidance and Support for Coupa Spend Management through Zanovoy’s Managed Services.
As a leading provider of Coupa Business Spend Management solutions, Zanovoy offers a full range of managed services to help you get the most out of your investment in the world’s leading spend management software. Our experienced professionals can provide the support you need to maximize your use of Coupa and realize all of its benefits.
Zanovoy offers comprehensive help desk support for Coupa Spend Management, providing assistance with day-to-day inquiries and technical issues related to the platform. Our support services include:
Our team of experienced support specialists is available to provide prompt and efficient assistance whenever you need it. Contact us today to learn more about our Coupa help desk support services.
Zanovoy offers IT communication management services for organizations using Coupa Spend Management, ensuring seamless integration with existing systems and processes. Our services include:
Our experienced team of IT communication management specialists can help your organization achieve seamless integration of Coupa Spend Management with your existing systems and processes. Contact us today to learn more about our IT communication management services.
Zanovoy provides expert security and permissions management services for Coupa Spend Management, helping organizations manage and configure their security settings and user permissions. Our services include:
Our experienced team of security and permissions management specialists can help your organization ensure that your Coupa Spend Management environment is secure, compliant, and accessible to authorized users. Contact us today to learn more about our Coupa security and permissions management services.
We provide customized end user training programs for organizations using Coupa Spend Management, helping users develop the knowledge and skills they need to use the platform effectively. Our services include:
Our experienced team of training specialists can help your organization ensure that your users are equipped with the knowledge and skills they need to use Coupa Spend Management effectively. Contact us today to learn more about our end user training services.
Zanovoy offers Coupa configuration services to help organizations optimize their Coupa Spend Management environment. Our services include:
Our experienced team of Coupa configuration specialists can help your organization optimize your Coupa Spend Management environment to meet your specific business needs. Contact us today to learn more about our Coupa configuration services.
Coupa Spend Management is a powerful tool, but only if your users know how to use it. Our experts can help you create a roadmap to drive user adoption and feature usage. We'll help you identify the key features your organization needs to use and create customized training programs to ensure your users are getting the most out of the platform.
The key to achieving savings with Coupa Spend Management is having the right data and insights. Our managed services and support team can help you optimize your data management practices and improve visibility into your spend. We'll work with you to identify areas where you can reduce costs, streamline processes, and improve overall efficiency.
Catalog management is a critical part of your spend management strategy. With our managed services and support, we'll help you optimize your content strategy and catalog management practices. Our experts can also work directly with suppliers to ensure your catalogs are up-to-date and your users can easily find the items they need.
Zanovoy's managed services and support can help accelerate supplier enablement while reducing supply chain risk. Our team can help you segment your suppliers by spend and transaction volumes, and match them with the best channel for transacting on the Coupa platform. We prioritize project phases to support your business objectives, and use proven processes, tools, and templates to invite and onboard new suppliers.
Managing risk is a critical part of any procurement program. Our specialized resources can help you identify and mitigate risk across your supply chain. We'll work with you to create a risk management plan that includes ongoing risk assessments, supplier scorecards, and other tools to help you stay on top of potential risks.
At Zanovoy, we don't just provide managed services and support – we're a strategic partner to our clients. We'll work with you to identify your business objectives and create a roadmap to achieve them. Our experts will provide trusted advice and advocacy to help you achieve success.
At Zanovoy, we believe that supporting our client’s entire ecosystem of software applications is critical to ensuring ongoing success, minimizing disruptions, and simplifying the management of your business management applications.
Over the years, we have built a team of accounting, software, and technical IT professionals to provide industry-leading support and managed services to our growing list of clients.
Our goal is to provide our clients with transparent and actionable outcomes for their support and managed services requests.
Our team strives to deliver rectifications and recommendations quickly to ensure your business disruption is minimized.
Our team takes responsibility for ensuring your users support and managed services requests are resolved and that steps are taken to prevent future issues.
At Zanovoy, we provide Content Management Strategy Consulting services to help organizations optimize their Coupa Spend Management platform. Our team of experts offers:
We conduct a thorough analysis of your current content management strategy and catalog setup to identify gaps and areas for improvement. Our experts examine factors such as content quality, supplier onboarding, catalog structure, and search capabilities to develop a clear understanding of your current state.
Based on our analysis, we develop a customized content management strategy tailored to your organization’s specific goals and requirements. Our experts help you build a roadmap to optimize your content strategy, increase spend under management, and drive compliance and savings.
Our team provides implementation support to ensure a smooth transition to your new content management strategy. We help you configure catalogs, onboard suppliers, and develop processes for ongoing content maintenance and management.
We work with you to continuously monitor and optimize your content management strategy. Our team provides regular reviews and analysis to identify areas for improvement and help you adapt to changes in your business or supply chain ecosystem.
Supplier Enablement is a critical part of any spend management program, and Zanovoy provides comprehensive support services to help you achieve your supplier enablement goals. Our team of experts provides a range of services, including:
Our team works with you to develop a customized supplier enablement strategy aligned with your business goals. We analyze your supply chain ecosystem and segment your suppliers by spend and transaction volumes. Then, we prioritize project phases to support your business objectives.
Our experienced specialists manage the day-to-day activities to deliver against your KPIs. We use proven processes, tools, and templates to invite and onboard new suppliers, proactively match suppliers across the Coupa community to your program, and manage the ongoing process of ensuring supplier data is kept up to date.
We continuously review the status and performance of your supplier enablement program. In addition to monitoring onboarding and enablement, we track KPIs like electronic invoicing volume and percentages. Our team reviews community-based Supplier Insights to optimize your program and reduce risk.
We serve as the single point of contact for questions or issues and provide training and support as needed to ensure mutual success. Our team works closely with your suppliers to ensure they understand your expectations and requirements for their performance.
Our Risk & Performance Management services are designed to help you assess and mitigate supplier risk, a critical aspect of any spend management program. Our team of specialists provides a range of services, including:
Our supplier risk and performance management experts help you define the risk domains applicable to your business. We develop workflows to drive your risk program, consult on multi-tier risk models, including suppliers’ suppliers, and set up reporting on key indicators of risk.
We conduct supplier risk assessments for multiple risk domains, multiple regulators, and complex relationships with suppliers and third parties. Our team works with you to prioritize supplier risk assessments based on your business objectives and compliance requirements.
Our team helps you ensure compliance with applicable regulations and standards, reducing the risk of non-compliance and the associated legal and financial consequences. We stay up to date with changing regulations and industry standards, and advise you on any necessary changes to your risk management program.
As a Zanovoy Managed Services client, you gain access to a team of highly experienced experts for fast and efficient resolution of your managed services request.
We believe the best way to provide our clients with the urgency and knowledge they need is to view our support team as an extension of yours.
We take the time to learn your business inside and out so we can provide tailored support that meets your specific needs.
Our team has the experience and expertise to get you up and running quickly, so you can start realizing the benefits of Coupa right away.
Our managed services are flexible and scalable so that they can grow with your business.
We are constantly evolving our managed services offerings to ensure we always provide the best possible service.
We know that clear and concise communication is key to maintaining a successful partnership. Therefore, we proactively keep you informed of our support activity, sharing updates and recommendations on a regular basis.
Zanovoy has a proven track record of providing support and managed services for a wide range of business management applications, including Coupa Business Spend Management.
Our clients are given direct access to our customer success managers to ensure they are comfortable knowing that our team is responding to their support requests quickly and efficiently.
If you want to learn more about our managed services offerings for Coupa Spend Management, please contact us today. We will be happy to discuss your specific needs and objectives and provide you with a tailored solution that meets your unique requirements.