Business process improvement (BPI) is the practice of identifying and implementing new ways of working, to streamline business processes, make teams more efficient and effective, and align business processes with the company’s goals.
Business transformation is a broader term that encompasses BPI but also includes other changes such as organizational changes, business model changes, and culture changes.
At Zanovoy, our team of business transformation experts has a wealth of experience in both BPI and broader business transformation projects. We can help you with anything from streamlining your existing processes to designing and implementing entirely new ones.
The team at Zanovoy has developed a unique approach when it comes to undertaking business transformation projects. Below we will outline the core stages of business transformation that our team of experts will help guide your business through.
The first step in our process is to conduct a comprehensive evaluation of your existing business processes and systems. This includes understanding how well they are currently performing, what pain points exist, and which areas need to be prioritized in order for you to experience the maximum benefits in the shortest amount of time.
We will also assess whether your current processes and systems are aligned with your business goals and objectives. This step is crucial in order to identify any potential gaps that need to be addressed.
Once we have a good understanding of your existing processes and systems, we will work with you to develop an action plan for change. This plan will detail the specific changes that need to be made in order to improve your business processes and drive better outcomes including the key people, systems, and documentation that will be required to ensure success.
One of the most important outputs of our business transformation process is a set of comprehensive business process documentation. This will be used not only to help with the implementation of changes but also to provide your teams with the necessary training and support to ensure they are able to work effectively in the new environment.
Another key output from our process is the development of policies and procedures that will help to ensure your business processes are followed correctly and consistently. We will work with you to design these policies and then help with their implementation across your organization.
After the action plan has been developed, our team will work with you to implement the necessary changes across the various departments of your organization. We will provide support and guidance throughout the entire process to ensure that the changes are made seamlessly and with minimal disruption to your business and team.
Once the changes have been made, our team of analysts will closely monitor your progress to ensure that everything is on track. We understand that business transformation projects are fluid and that adjustments may need to be made along the way. Our team is always on hand to provide support and advice when needed.
The final stage of our process is to measure the success of the business transformation project to understand the impacts on profitability, process improvement, and increased efficiencies. This can also include assessing the impact of the changes on your business goals as well as conducting surveys with employees and customers to gauge their satisfaction levels.
There are many benefits to working with our team on your business transformation project, including the following:
Our team will work with the various departments of your business to create change that drives the efficiency of processes and the effectiveness of your business strategy. Our consulting leads can help you gain an independent perspective, free from personal agenda giving you the opportunity to identify areas of improvement.
We will help you to develop a business transformation plan that is aligned with your company goals. Our team can help you to consider all aspects of your business and understand how the proposed changes will impact each department and function, and how potential changes will support your business strategic goals.
A key focus for our team is ensuring that any changes made during the business transformation process improve your customer experience. We will work with you to assess your current customer satisfaction levels and develop strategies to improve this throughout the project.
With modern automation technology, our team can help you to improve your profitability by minimizing the manual effort to complete repetitive administrative tasks. We will work with you to understand your current costs associated with manual labor and help you to develop plans to reduce these through process automation and other efficiencies.
Our team understands that employees are often the key to successful change. We will work with you to ensure that your employees are engaged throughout the project and that they understand how the proposed changes will impact them. We will also help you to develop strategies for increasing employee satisfaction levels following the completion of the project.
We live in a technology-driven world, and your business transformation project should reflect this. Our team will work with you to ensure that your business transformation plan is modern and technology-centric. We can help you to develop plans for incorporating new technologies into your business strategy and operations.
(888) 926-6869
info@zanovoy.com
New York
173 Huguenot St
Suite 200
New Rochelle, NY 10801
Manila
6751 Ayala Avenue
Makati 1225
