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Enhance customer relationships through NetSuite CRM, which enables efficient management of customer interactions, sales, and service interactions, empowering businesses to engage effectively with customers.
Talk to an Expert The NetSuite Configure, Price, Quote (CPQ) module forms part of the Oracle NetSuite Enterprise Resource Planning (ERP) software suite. It is developed to streamline the sales quoting process for businesses by facilitating easy configuration, pricing, and quote generation for products and services. The user-friendly interface encourages quick creation of precise and customized quotes centered on customer requirements. A distinguishing trait is the cohesive integration with the NetSuite ERP system, which ensures end-to-end management of the sales process.
The CPQ module allows businesses to manage and define their product catalog with multiple configuration options. Sales personnel can flexibly select product features, options, and configurations when formulating accurate quotes.
The module offers flexible pricing options that enable businesses to establish pricing rules based on aspects like customer segment, quantity, and promotions. The system also accommodates discounting capabilities for sales teams to apply discounts to quotes based on specific criteria.
Automation is a crucial component of the CPQ module, which simplifies the quote generation process. Sales representatives can rapidly generate comprehensive quotes inclusive of important details like terms and conditions, pricing, and product descriptions.
The approval process can be customized as per individual business requirements with this module. Companies are able to define approval rules based on factors such as discount percentage or quote value. This ensures quotes undergo rigorous review and approval by the right stakeholders before being dispatched to customers.
The CPQ module has the ability to integrate seamlessly with the Customer Relationship Management (CRM) functionality of the NetSuite ERP. This significant integration grants sales teams access to data such as sales history and customer information while preparing quotes. This then provides a comprehensive view of the customer relationship.
This module fosters collaboration between customers and sales representatives during the quote review process. Sales teams can share quotes with customers, monitor their feedback, and make necessary revisions all within the CPQ system.
The CPQ module simplifies and accelerates the sales quoting process, enabling sales teams to create precise and personalized quotes efficiently.
With flexible pricing options and discounting capabilities, businesses can establish accurate pricing rules and apply discounts based on specific criteria, ensuring pricing accuracy.
Customizable approval workflows ensure quotes undergo rigorous review and approval by the right stakeholders, reducing errors and ensuring compliance.
Integration with the CRM functionality of NetSuite ERP provides sales teams with access to valuable customer data, enabling them to create quotes that align with customer preferences and history.
The CPQ module facilitates collaboration between sales teams and customers during the quote review process, allowing for feedback and revisions, resulting in improved customer satisfaction.
The reporting and analytics capabilities of the CPQ module enable sales managers to track key measures such as sales performance, win/loss analysis, and quote conversion rates, empowering data-driven decision-making.