The Oracle NetSuite CRM Analytics and Reporting module is a specifically designed software solution that provides wide-ranging analytics and reporting functionalities for customer relationship management (CRM) processes. This module forms a significant part of the more extensive Oracle NetSuite CRM software suite, which offers a solid platform for managing vital elements such as sales, marketing, and customer service activities.
Using the CRM Analytics and Reporting module, users can gain invaluable insights from their CRM data and create reports that aid informed decision-making. The module incorporates several features to analyze customer data, monitor sales performances, evaluate the effectiveness of marketing campaigns, and measure customer satisfaction levels.