Salesforce Community Cloud is a significant module of the Community Management system that exists within the larger framework of CRM Software. This product grants organizations the resources and ability to create, manage, and utilize online communities dedicated to their customers, partners, and employees.
Through Salesforce Community Cloud, businesses can effortlessly create specialized communities that are perfectly suited to the specific needs of their stakeholders. The communities serve as collaborative and centralized hubs where individuals can engage in collaborative discussions, share information, and network both within the organization and with other community members.