The 7 Pillars Zanovoy’s Managed Services Offerings
More than just support, our ZMS offering seeks to provide our clients with a comprehensive and proactive software ecosystem management solution. Our services are delivered using the following 7 pillars:
Remediation & Administrative Support
We understand that issues can arise at any time and our team is available 24/7 to help rectify the problem as quickly as possible. We work with you to develop a comprehensive support and management plan tailored to your specific needs and requirements.
Release Management & Upgrades
Keeping your software ecosystem up-to-date is essential to preventing disruptions and keeping your business running smoothly. Our team can manage all aspects of your software releases and upgrades, from planning and scheduling to implementation and testing.
Performance & Scalability
Ensuring your software applications are performing optimally is key to a smooth-running business. Our team can help you troubleshoot and resolve performance issues as well as plan and implement solutions for future scalability.
Business & Solution Optimization
Our team can help you optimize your business processes and software solutions to improve efficiency and productivity. We can also provide expert advice on how to best utilize your software applications to achieve your business goals.
Quarterly Reviews & Health-checks
To proactively prevent issues, our team will conduct quarterly reviews and health checks of your software ecosystem. We will also provide recommendations on how to further optimize your applications and processes.
Platform & Environment Architecture
The success of your software ecosystem depends on a well-designed platform and environment. Our team can help you assess and improve your architecture to ensure it is scalable, resilient and efficient.
In addition to our comprehensive support and management services, we also offer education and training services to help you get the most out of your software applications. Our team can provide training on new features and capabilities, as well as best practices for using your applications.