Oracle NetSuite Implementations
NetSuite Customizations
Availability & Support
Zanovoy’s certified NetSuite consultants possess both the management and technical expertise required to analyze, configure, test, and deploy the most complex ERP, CRM, PSA, and SRP solutions available. We work closely with your project team to develop and execute a comprehensive plan that will guide the entire implementation process by establishing benchmarks and milestones to ensure the project is completed on time and without exceeding your specified budget.
Our NetSuite Managed Services team goes to great lengths to invest the proper amount of time necessary for understanding the needs, activities, and drivers of your business to make certain that we correctly align your company’s use of NetSuite with its objectives.
We don’t simply stop at responding to your requests, our qualified task force of certified NetSuite administrators and consultants will work proactively to make helpful recommendations for changes to your NetSuite ERP environment and procedures in an effort to best position your organization to make well-informed decisions.
We engaged Zanovoy via our NetSuite Sales Rep. We had two major problem. We needed to implement NetSuite in rapid time due to an impending cutoff date from our previous owner ERP, and we also need help moving our data from the previous ERP to NetSuite. The Zanovoy team took only two days to understand our business which we were very impressed by and implemented NetSuite in three weeks. We met our deadline and have since been working with the Zanovoy team on other projects.
We have been using Zanovoy as our Managed Service Partner for one year now.
They are very responsive and more importantly proactive, they keep
up updated on the latest NetSuite releases and explain the impact on our business.
We were struggling with our NetSuite instance then someone recommend us to Zanovoy, and we have been using them ever since. We are entering our second year of service with the Zanovoy team and we could not be more pleased to be working with such a responsive team. They have helped us with Advance Revenue Management, Integration our Order Management System to NetSuite, Implementation of NetSuite Project management. and the day to day task that involves NetSuite and our other systems. We are very pleased with Zanovoy level of service.
We love working with the Zanovoy team. They understood our business and helped us with building out a customized solution as well as the Implementation of NetSuite Multibook functionality. They are always there to answer our questions quickly and accurately
Implementing NetSuite is one of the smartest decisions you can make as a business owner. NetSuite has consistently outperformed all other Cloud-based ERP applications year after year. However, choosing the right implementation partner is an essential step in your NetSuite journey, as solution outcomes rely heavily on the expertise, experience and knowledge of your Oracle NetSuite Implementation team members. Zanovoy is a team of over 80 highly experienced NetSuite functional and technical consultants who have amassed a wealth of knowledge in a wide range of verticals.
Life Sciences companies are turning to NetSuite to support them in their need for a flexible, scalable system for managing inventory and supply chain complexities across the globe.
Life Sciences companies can streamline their Accounting and Finance, Supply Chain and Logistics, Program Management, Manufacturing and Distribution with NetSuite.
Professional services organizations bear the difficult task of managing multiple complex projects, each with unique needs around resources, contractors, materials and equipment. NetSuite Professional Services edition allows service business to manage their Projects and Job Costing as well as other key business areas including Sales & CRM, Accounting and Finance, Timesheet Entry and Resource Allocations.
Financial services businesses need a single system that integrates completely with their current banking, trading and investment platforms. NetSuite’s Financial Services edition was designed to give firms the ability to manage all aspects of their business in one place, from deal origination and customer onboarding, through to billing, payments and reporting.
Implementing NetSuite for your Wholesale Distribution company typically allows you to consolidate your legacy CRM, inventory management, warehouse management, accounting and financial management solutions onto a single platform of technology.
Retailers usually find that they are able to replace their CRM, eCommerce, Inventory & Warehouse Management solutions as well as core accounting, finance and marketing functions.
Manufacturers are able to simplify their software ecosystem by migrating all sales, CRM, customer service, accounting and finance, manufacturing resource scheduling, work order and WIP & Routing controls onto NetSuite.
Professional services firms who manage complex projects can consolidate their legacy accounting and job costing, project management, resource rescheduling, time and attendance and payroll functions onto NetSuite.
Healthcare organizations look to NetSuite to manage their complex financials, project management, contact relationship management and more.
The first step in any successful NetSuite implementation is to ensure that the business requirements are well understood and documented. This involves working with your team to document and map out your existing processes, as well as understanding your specific business needs and requirements.
At Zanovoy, we understand it is near impossible to completely define the requirements of an ERP project, and often see priorities change, discover functionality requirements that were missed or identify the need for additional modules or customisations. We work closely with our clients to help them understand the impacts, from a project timeline and cost perspective, to ensure that the benefits of such changes align with the goals of the business.
Once the requirements are understood, our team will work with you to design a solution that meets your needs, taking into account both NetSuite’s leading practices and your own unique business idiosyncrasies.
We then create documentation to show how NetSuite will work once configured, including the flow of information and transactions, the data needing to be collected, the reporting and searches that will support your team members in being able to complete tasks, as well as other factors that need to be considered such as approvals and workflow automations.
Once we are confident that the solution is right for your business we can move into the configuration phase of the implementation.
Following the design phase, we will work with you to configure NetSuite to meet your specific needs, including setting up custom fields, mapping data, and configuring workflow automation.
Our NetSuite experts are usually divided into a few key roles:
PMs are there to oversee the project plan to ensure tasks are being completed on time, stakeholders understand their responsibilities in the process and are meeting commitments.
Functional Consultants have a combination of NetSuite functionality expertise as well as a keen understanding of core business processes, such as accounting, project management, operations management, sales processes and manufacturing processes. Often a functional consultant will specialize in a specific discipline, such as accounting. As such, there can be multiple functional consultants on a project team, depending on the type of business and required outcomes.
TC’s are less involved with configuration and business process planning, and more geared towards technical projects such as customisations, script writing, workflow automations and integrations. Technical consultants are pivotal in the overall implementation as they are able to help the functional consultants align the solution even more closely to your business needs.
Next comes testing – our team will work with you to test the solution in a sandbox environment and correct any errors or process problems before going live. In order to do this thoroughly, Zanovoy provides comprehensive testing scripts for all key business processes and transaction types. We work with your end users to complete these tasks and transactions, and review the impact on the system, such as GL impacts or Reports.
If and when we identify room for improvement, your consulting team will make the relevant changes to your configuration, and bring the new solution back for retesting. This is an iterative process that continues until your end users are happy and confident that the solution works as intended and meets the needs of the business.
Depending on the individual needs of the business and users, we can either offer a “Train the Trainer” approach, or more formal classroom style group training. A train the trainer approach is a powerful way to quickly upskill some key internal champions across various departments and gives your business a resource that is able to help most other users with questions and learning outcomes.
Once everything is ready for go-live, we will work with you to transition your data over to the live environment. We usually advise against attempting to migrate years of old data. In our experience, the cost of data migration projects almost always outweighs the benefits. Most customers keep a single license of their old software to be able to access data when needed, or export this data for future reference.
Going live is always an exciting milestone, but it can also be nerve-wracking. That’s why it’s important to have a solid plan in place for post-launch support. Zanovoy offers a range of services to help you get up and running quickly and smoothly, including training, consulting, and support services.
After go-live we continue to support your internal team, providing ongoing consulting and training as needed to help you get the most out of your new NetSuite system.
We work with our clients on an ongoing basis to review your processes, provide gap analysis, make recommendations for improvements, and help you implement those changes. This ensures that your NetSuite solution continues to meet your needs as your business grows and evolves.
Zanovoy offers clients the flexibility to enter into an ad hoc support arrangement to ensure your team have access to expert assistance when needed.
Many of our clients opt for pre-payed hours which are drawn down on as they are used.
For larger or more complex projects, we provide our clients with a detailed proposal that outlines the scope and deliverables of the project and is billed as Time & Materials are consumed.
To ensure transparency, in some cases we are able to offer a fixed price quote for the delivery of agreed functionality and outcomes.
At Zanovoy, we have over twenty years of experience implementing NetSuite solutions for businesses of all sizes across various industries. Our team is composed of experienced consultants who are certified in both NetSuite and leading project management methodologies. If you are interested in learning more about how we may be able to assist with our implementation methodology, please feel free to reach out for an obligation-free discussion.
1. What is the difference between customization and configuration?
Customization generally refers to changes that are made to the code of the software or using scripts to automate certain processes, while configuration refers to changes that are made to the way the software functions without affecting the code, through configurations and settings.
2. How long does a Successful NetSuite Implementation take?
The length of time required for a NetSuite implementation can vary depending on the size and complexity of your business. Generally speaking, a NetSuite implementation will take anywhere from 3 to 6 months, but can be completed in as little as 100 days.
3. What is the difference between a pilot project and a full implementation?
A pilot is generally a smaller scale version of the full implementation. It is used to test the waters so to speak and see how NetSuite will work for your particular business before fully committing.
4. What is the difference between a cloud and on-premise solution?
A cloud solution is generally hosted by the vendor, in this case, NetSuite or on a 3rd party cloud server, such as AWS or Microsoft Azure. This means that you do not need to worry about maintaining servers or software updates. An on-premise solution is hosted on your own servers.
5. What are the benefits of a NetSuite Implementation?
There are many benefits to implementing NetSuite software, including but not limited to:
6. How much does a NetSuite Platform Implementation cost?
The cost of a NetSuite implementation can vary depending on the size and complexity of your business. Generally speaking, you can expect to pay anywhere from $30,000 to $200,000 for a NetSuite implementation depending on your industry, modules and user counts.
7. What is the difference between an implementation partner and a reseller?
An implementation partner is a company that specializes in helping businesses implement NetSuite in a specific industry. A reseller is a company that sells NetSuite licenses, but may not complete the implementation themselves.
8. How do I choose the right implementation experts?
There are a few things to consider when choosing an partner, such as:
It is important to get a clear understanding of your implementation partners resources, experience and capabilities before making the final decision.
9. What is the difference between an implementation and an upgrade?
An implementation is starting from scratch – meaning you are either implementing NetSuite for the first time or you are replacing your current ERP system with NetSuite. An upgrade is when you are upgrading your existing NetSuite instance to a newer version, or implementing functionality that has become newly available in a NetSuite release.
10. How do I know if I need a new implementation or just an upgrade?
Generally speaking, if you are happy with your current NetSuite solution and are simply looking to take advantage of the latest features and functionality, then an upgrade may be all that is needed. However, if you find that your business has outgrown your current solution or you are no longer satisfied with it, then a new implementation may be necessary.
11. What is the difference between a full-time equivalent (FTE) and a consultant?
A full-time equivalent (FTE) is an employee who works full-time for your company. A consultant is someone who is hired to help with specific projects on a contract basis.
12. How many consultants do I need for my NetSuite Implementation?
The number of consultants you need for your NetSuite implementation will depend on the size and complexity of your business. Zanovoy is a team of functional and technical resources with years of experience implementing NetSuite. We will plan and assign consultants at the commencement of your project, and adapt our resource allocations as required.
13. What skills do I need on my team to be successful?
We have many years of experience in helping clients navigate the NetSuite implementation process. Generally speaking, having subject matter experts for the various departments of your business helps to make the planning process smooth and efficient. Also, having an internal project champion to manage resources on your end can help lead to a more streamlined and organized project.
14. What is the difference between a business analyst and a functional consultant?
A business analyst is responsible for understanding the business requirements and mapping them to NetSuite functionality. A functional consultant is responsible for configuring NetSuite to meet those business requirements.
15. Do I need a project manager for my NetSuite ERP Implementation?
Yes, you will need a PM to help coordinate all of the moving parts of your NetSuite implementation. PM’s act as leaders of the project, and a liaison between the various stakeholders.
16. How do I choose the right PM for my NetSuite ERP Implementation?
When choosing an internal PM for your NetSuite implementation, you will want to consider:
17. What does a PM do?
A PM is responsible for coordinating all aspects of your NetSuite implementation, from start to finish. This includes everything from gathering business requirements to overseeing the technical configuration to training users on the new system.
18. What is the difference between a systems integrator and an implementation partner?
A systems integrator is a company that specializes in integrating software applications. An implementation partner is a company that specializes in helping businesses implement NetSuite.
19. How do I choose the right systems integrator for my NetSuite Implementation?
There are a few things to consider when choosing a systems integrator, such as:
21. What is the difference between a NetSuite implementation and a traditional ERP implementation?
NetSuite implementations are generally faster and more streamlined than traditional ERP implementations. This is because NetSuite is a cloud-based solution that can quickly be configured to meet your specific business needs. Additionally, NetSuite implementations typically require less customization than traditional ERP implementations.
22. What are the benefits of a NetSuite ERP implementation?
Some of the benefits of a NetSuite ERP Software Implementation include:
23. What are some challenges I might face during my NetSuite Implementation?
Some common challenges that businesses face during their NetSuite implementation include:
24. What is this page about?
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