Finance Infrastructure for Retail and eCommerceRun One Inventory and One Set of Books Across Every Channel You Sell Through

A retail or eCommerce business sells across a storefront, a website, and often a marketplace or two, while one pool of inventory has to serve all of them. When channels run on separate systems, stock and margin never reconcile, and sales tax across every jurisdiction becomes a liability waiting to surface. Zanovoy implements NetSuite and the right supporting partners for retail and e-commerce around omnichannel inventory management, SuiteCommerce, and order management, then supports it as you add channels and SKUs.

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Trusted by Industry Leaders

Nova Energy
Endo
AMP
C4Therapeutics
Pin Oak Terminals
Easton Energy
Cornerstone Midstream
Kiromic
Minerva Neurosciences
sema4
San Joaquin Renewables
Biogen
AmeriCrew
Braya Renewable Fuels
Piedmont
Blossomhill Therapeutics
Ocelot Energy Management

Where Retailers Get Stuck

Every Channel Has Its Own Numbers, and Sales Tax Is a Growing Liability

Most growing retailers bolt channels on over time: a store, then a website, then a marketplace, each with its own system. Inventory and revenue fragment across them, and the sales-tax obligations multiply faster than anyone can track by hand.

01

Inventory is fragmented across channels

Without real omnichannel inventory management, each channel tracks its own stock, and overselling and stockouts happen because no system has the true picture. The same unit looks available in two places or sells out in one while sitting idle in another, and none of it ties cleanly to the books.

02

Sales tax is a jurisdiction nightmare

Retail and eCommerce carry the heaviest sales-tax complexity of any business: economic nexus across states, marketplace facilitator rules, and product-level taxability that changes by category. Tracking and filing that manually is a constant, growing audit exposure that gets worse with every state you sell into.

03

True margin by product and channel is unclear

Landed cost, channel fees, fulfillment, and discounts vary across where and how a product sells. When that data is scattered, the real margin by SKU and by channel is a guess, so pricing and merchandising decisions run on incomplete numbers.

Book a Finance Stack Review

The Right Platform for an Omnichannel Operation

Retail ERP Software Built Around Unified Inventory, Commerce, and Tax

We do not hand retailers a flat list of applications, and we do not pretend a finance-only tool can run inventory across channels. We map how you sell, stock, and fulfill and where you owe tax, then build the stack around the system that fits.

NetSuite for Retail and eCommerce

NetSuite unifies inventory, omnichannel order management, and the general ledger into one platform. It centralizes a single stock pool across all stores and marketplaces, routing orders to fulfillment while calculating live product margins. By integrating with storefronts like Shopify, it serves as the ultimate anchor from purchase order to consolidated financial statement.

Explore NetSuite

Avalara for Sales Tax

Avalara automates point-of-sale tax calculation, nexus monitoring, and filing across all channels. It handles the extreme complexities of economic nexus, marketplace facilitator rules, and variable product taxability, turning retail's highest-risk manual process into a managed system. For multi-state retailers, this is essential.

Explore Avalara

Ramp for Spend

For operating and marketing spend, Ramp gives finance real-time visibility into card spend and expenses as they happen, with policy and approvals built in, so non-inventory spend is controlled without heavy procurement overhead, which fits the pace a retail operator runs at.

Explore Ramp

FinQuery for Store Leases

Retailers with physical stores carry a lease portfolio that has to be tracked under ASC 842. FinQuery manages that portfolio, handling lease obligations and generating the schedules and disclosures auditors expect, so a changing set of store leases stays compliant without manual tracking.

Explore FinQuery

Tableau for Merchandising Analytics

For merchandising and sales analytics, Tableau reads from NetSuite so leadership sees sell-through, channel performance, and margin by product without exporting data by hand. It turns live sales and inventory data into the dashboards that drive buying, pricing, and merchandising decisions.

Explore Tableau

Why Retailers Work With Us

Finance-Led Advisors Who Understand Channel Margin and Inventory

We lead with the numbers that actually tell you whether a retail business is healthy: channel economics, landed cost, and margin by product and by channel. Our teams come from accounting and systems backgrounds and approach your operations from a finance perspective, not a generalist IT one.

01

Built Around Your Channels, Not a Generic Chart of Accounts

We configure inventory, order management, commerce, and costing to match how you actually sell across channels, so the system fits a single storefront today and still holds across stores, sites, and marketplaces.

02

Inventory, Commerce, and Tax Expertise

Unified inventory, omnichannel order management, and sales-tax automation, on which retail depends, are the core of the work here, not a generic ERP rollout with the retail specifics left for you to sort out.

03

Integration Across the Stack

We connect your sales channels, marketplaces, spend, tax, and analytics tools to NetSuite through direct integrations, so the data moves on its own, and margin is visible without manual gathering.

04

Audit Readiness From Day One

We set up clean records and traceable inventory, revenue, and tax from the first month, so a lender request, a board review, or a diligence round is a query, not a fire drill.

05

One Team Through Selection, Build, and Support

The people who advise on the platform are the people who implement it and the people who support it afterward.

A 30-minute conversation about your operation, not a sales demo.

Start with a Conversation

120+

Professionals on the Financial Transformation Team

80+

Companies supported through IPO

1,000+

 Implementations delivered across 5 continents

200+

Customizations built for enterprise clients

500+

Integrations built across the platform ecosystem

5+

 Continents served

How the Engagement Runs

One Inventory and True Channel Margin Across Every Place You Sell

 01. Platform Selection & Fit

We map how you sell, stock, and fulfill and where you owe tax, then confirm the right configuration, including an honest read on what your operation needs versus what would be overbuilt. You get a requirements document and a decision rationale.

 02. Implementation & Customization

We build the inventory structure, order management, SuiteCommerce, costing, and chart of accounts around how you actually sell across channels and migrate clean data off your prior systems.

 03. Integration

We connect your sales channels, marketplaces, spend, tax, and analytics tools to NetSuite through direct integrations, so sales and inventory data flow automatically instead of through manual entry.

 04. Managed Services & Support

After go-live, we support the monthly close, tune inventory, commerce, and tax configuration as you add channels and SKUs, and manage integrations so a lean finance team does not need to hire a dedicated NetSuite admin.

Bring your current setup. We'll map an honest path from where you are.

Map your Path Forward

Testimonials

What Retail Leaders Say About Working With Zanovoy

Renewed managed services for 5 more years
Biotech, NetSuite + Coupa managed services
Zanovoy consistently demonstrates deep technical expertise and a strong understanding of our operational needs. They don't just maintain our systems, they actively look for ways to enhance performance and streamline workflows. Given the strength of this partnership, we renewed for another five years.
David Pieters
VP, Finance & Corporate Controller, Biotheryx
8-year NetSuite + Coupa partnership
Pharmaceutical group, multi-entity finance
Over eight years managing our NetSuite and Coupa environments, Zanovoy has consistently delivered. Their team is highly responsive, detail-oriented, and brings a practical understanding of finance and IT system alignment, helping us evolve and optimize as our business has grown.
Lana breygina
Senior Finance Systems Manager, Roivant
Spend visibility and procurement control
Midstream energy, Coupa implementation
The Zanovoy team brought strong expertise, clear communication, and a practical approach that kept the project moving efficiently. We now have improved visibility into spend, more streamlined procurement, and better control across our operations.
Brent Worthy
CFO, Clearfork Midstream
Reporting, visibility, and controls in one rollout
Midstream energy, NetSuite implementation
Zanovoy demonstrated a deep understanding of our industry from the outset. The implementation was well-structured, transparent, and professionally executed. Since going live, NetSuite has significantly improved our financial visibility, streamlined reporting, and strengthened internal controls.
Catherine Bain
Chief Accounting Officer, Cardinal Midstream
NetSuite + Planning & Budgeting, delivered
Energy/infrastructure, full finance transformation
Zanovoy brought a high level of expertise and structure to the project, ensuring a smooth and efficient implementation. Their team took the time to understand our financial processes and reporting requirements, which resulted in a solution that was well-aligned with our business needs.
Rodrigo Campos
Corporate Controller, Third Coast
Delivered on an accelerated timeline
Oil & gas, NetSuite implementation
Zanovoy was selected for their deep expertise in oil and gas and their track record on accelerated timelines. From day one, the team demonstrated a strong understanding of our industry and operational requirements. The implementation was executed with precision, organization, and efficiency. Overall the speed of delivery consistently exceeded our expectations
Paweł Rozkrut
CFO, Avenir Energy
Stronger finance operations, continuity across systems
Nonprofit, finance systems and process support
Zanovoy provided technical expertise and strategic guidance across our finance systems and processes. Their team demonstrated a strong understanding of our operational needs and delivered with professionalism, responsiveness, and attention to detail. They remained focused on outcomes — helping us improve efficiency, strengthen our financial operations, and ensure continuity across our systems.
Alpha Conteh
CFO, Center for Reproductive Rights
FAQ

Frequently Asked Questions

Straight answers. No sales language.
Could a lighter or AI-native finance tool work for our retail business?
No. Finance-only and AI-native platforms are built for subscription software companies with no inventory. They cannot manage stock across channels, run omnichannel order management, or handle the sales-tax complexity retail carries. NetSuite is the right anchor for a retail or e-commerce business, and we will tell you that plainly rather than sell you something that cannot run your operation.
We oversell and stock out because our channels don't share inventory. How does this fix that?
NetSuite holds one inventory pool that every channel draws from in real time, so stock is accurate across your store, website, and marketplaces at once. The same unit cannot show available in two places, and what sells in one channel updates everywhere instantly, with all of it tied back to the financials. We configure the omnichannel inventory management to match exactly how you sell.
We already sell on Shopify or BigCommerce. Does NetSuite work with our storefront?
Yes. A Shopify NetSuite integration or BigCommerce NetSuite integration connects your existing storefront to NetSuite, so orders, inventory, and customer data sync to your financials instead of being exported by hand. Your store stays the front end your customers see, and NetSuite becomes the system of record behind it. We build and maintain that integration as part of the implementation, so the two run as one.
What does post-implementation support cover?
Monthly close support, configuration tuning as you add channels, SKUs, and stores, and integration management across your sales channels, marketplaces, spend, and tax systems. It is built for lean finance teams that want NetSuite expertise on call rather than a full-time internal hire, so the system keeps pace as your business grows.
One Inventory, Every Channel, Books That Reconcile

Your Store, Your Stock, and Your Books Should Tell the Same Story. Let's Make Them

Book a strategic consultation with our finance systems team. We will review how you sell across channels, manage inventory, and handle sales tax, then map an honest path to the right configuration. For a retail business, we will be direct about what it takes to run inventory and tax correctly across every channel.